Skip to content Skip to footer

Loading Results

PSD2 in Ireland

An in-depth look at the implications for Irish business

PSD2: Prepare now for change

From January 2018, the EU regulation, Payment Services Directive 2 (PSD2), is set to change the payment services landscape for established banks, new entrants and FinTech companies alike. 

Aiming to drive innovation, transparency and competition for the benefit of consumers, the directive requires European banks to open their infrastructures to third-party providers while ensuring adequate security.

An aerial view of three business people sitting around a coffee table in a bright room.

PSD2 explained

The first Payment Services Directive was introduced in 2007 to create a single market for payments within the European Union. In response to evolving customer demands and the rise of new payment-related FinTech companies, the revised directive aims to create a level playing field for all payment services providers.

PSD2 requires banks to open their payments infrastructure and customer data assets to new forms of payment organisations. It mandates the opening of banks’ application programming interfaces (APIs) to third parties, while ensuring enhanced security and strong customer protection.

All EU member states must implement PSD2 into their national regulations by 13 January 2018, which poses strategic, technological and operational challenges for retail banking. There will also be opportunities for banks that can implement a timely strategic response to the new directive.

New services for a new customer experience

  • Payment initiation: Innovative payment services for merchants, alternative to cards
  • Advanced app: Access to information through a single touchpoint or app integrated and aggregated monitoring of accounts and expenses
  • Cardless withdrawal: Withdrawal via NFC technology on different accounts and comparison of the commissions applied
  • Couponing: Geolocation and integration of offers, discounts, coupons, conventions
  • Instant e P2P payments: Instantaneous payments via mobile wallet on many p2p accounts and towards operators with advanced features
  • Decoupled cards: White-label cards offering decoupled from payment accounts

With implications for all

By lowering the barriers for entry to third-party providers and FinTechs, PSD2 is set to disrupt the payment industry and will impact across all stakeholder groups. Find out what this will mean for:


PSD2 requires banks to provide third-party providers with access to their customers’ information, through open APIs (application program interface). This presents economic, technical and strategic challenges, along with increased competition. Yet PSD2 is also a catalyst for growth and opportunity. Banks who focus on innovation, customer centricity and collaboration with FinTechs could secure a strategic advantage, create new revenue streams and differentiate themselves in the marketplace.

Payment companies

Two new types of payment services will be regulated under PSD2: payment initiation service providers (PISPs) and account information service providers (AISPs). All third-party providers regulated under PSD2 with explicit customer consent will be able to request and access customer information from the banks. This openness allows for the development of new services for customers, and provides opportunities to provide integration services into third-party networks and apps.

Other ecosystem participants

The Open Banking provisions in the new directive will enable other players in the payments ecosystem to directly access consumer bank accounts to perform payments activities. This will include not only financial institutions but retailers, crowdsourcing platforms, high-tech companies like Facebook, Google and Amazon, and more. We can expect the industry to change rapidly, fueled by technology, innovation and changing consumer preferences and demands.

What should you do to prepare for PSD2

As the implementation date for PSD2 swiftly approaches, our advice to Irish banks is to act now. Steps to take include:

  • Define your strategy and positioning
  • Assess your tech and data capabilities and cyber-risks
  • Build the necessary capabilities to achieve your strategic goals
  • Ensure legal and regulatory compliance
  • Review and optimise financial and tax structures


Contact us

Sinead Ovenden

Partner, PwC Ireland (Republic of)

Tel: +353 1 792 6422

David Stapleton

Director, PwC Ireland (Republic of)

Tel: +353 1 792 8241

Follow PwC Ireland