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Global Consumer Insights Pulse Survey - June 2021

16 June, 2021

Since the start of the COVID 19 pandemic, leaders within the Retail and Consumer sectors have seen significant changes in consumer behaviour. But would they be temporary or permanent? Our most recent global survey shows that these changes may well be here to stay. 

Our survey shows that in just six months, from the time our first survey was conducted in October 2020 to March 2021, consumers have evolved to be even more digital, eco-friendly, price-oriented, healthy, data-conscious and locally minded.  

Now, our June 2021 Global Consumer Insights Pulse Survey reveals that the changes are sticking, signifying a historic and dramatic shift in consumer behaviour.

A man and a woman paying for goods with their phone.

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John Dillon

Partner, PwC Ireland (Republic of)

Tel: +353 86 810 6415

Owen McFeely

Director, PwC Ireland (Republic of)

Tel: 353 86 417 4381

Ruth McNamee

Senior Manager, PwC Ireland (Republic of)

Tel: +353 87 601 0605

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