Everybody’s needs are different and the most effective patient care is tailored towards the individual.
Putting the person at the centre of the health economy helps to provide effective, efficient and relevant care. This results in better patient outcomes and service user experiences.
By focusing on the individual rather than the service, healthcare providers and their supporting industries can provide an integrated care pathway. This improves the individual’s experience as well as the health of the population. It also reduces the cost of healthcare provision.
Keeping people well, delivering care closer to home and reducing the need for intervention in an acute setting has the potential to transform the way that people engage with the health system and the way in which care is provided.
These new ways of thinking about integrated, person-centred care have significant implications for how service providers engage, work together and deliver services. Similar challenges exist for healthcare commissioners and health insurers as service providers move towards a more connected model.
Yet, these new models of care can only be successful and sustainable with clearly aligned vision and collaboration.
PwC’s expertise can help public and private organisations develop their person-centred care strategy. By helping to design and put in place person-centred care programmes, we are helping organisations meet the needs of their most important stakeholders.